Web Design & Internet Marketing

Serving Richmond KY & Lexington KY area

June 10, 2015

Nicole Mueller awarded 2015 SBA Home Based Small Business Advocate

On May 6, 2015, Nicole Mueller of Startup Production attended the U.S. Small Business Administration Awards at the Capitol Rotunda in Frankfort, Kentucky.  The Award ceremony demonstrated how SBA celebrates outstanding entrepreneurs and small business advocates in Kentucky.

March 13, 2015

Handling Unhappy Customers Professionally

If you’re a business owner, you’ve probably had dealings with customers who were less than happy or satisfied with your product or service.  Customers who feel they’ve been treated unfairly, paid too much or are not happy with the end-result of your product, meal or service, may lose their temper and their control of proper decorum.  Very quickly their over-action can incite your own anger, especially when as a business owner you care deeply about providing the best service and the highest quality product or food item.

February 6, 2015

Handling Competitors Professionally

The Upside of Competition

In a free market, competition is the name of the game and provides benefit to the customer by offering a wide range of options, improved services and products as well as affordable pricing.

January 8, 2015

Setting & Achieving Goals for 2015

Setting Achievable Goals

As an entrepreneur, the beginning of your fiscal year is great to take time to look back over your year, to celebrate your accomplishments and then review areas of concerns.  Instead of viewing them as total failures or mistakes, think of them of life lessons and use them to move forward.  After you’ve taken time to review, you can see where you need to make improvements.  Now select three or four areas that need your most immediate attention and turn those ‘lessons learned’ into productive goals next year by analyzing the source of the problem.

December 12, 2014

How to Improve Focus & Creativity

Any business owners knows, we are required to wear multiple hats throughout the day, from dealing with clients or customers, working on bids or proposals, managing employees or contractors, invoicing, paying bills, reconciling financials, not to mention providing services and creating the products our business is based on.  So multitasking is a common symptom of our busy lives, but the process of multitasking inhibits focus, increases stress and some studies show that can cause lasting brain damage. 

October 22, 2014

An Interview with an Entrepreneur

I was recently asked to be on a Local Business Panel in Berea, KY for “Entrepreneur Day” for Leslie County Youth Entrepreneurs which trains and encourages high school students with hopes to own their own business one day. I thought my answers to the insightful questions I was asked on the panel may inspire others and encourage sharing of other entrepreneur’s stories.
 
Here’s my story …

July 15, 2014

Small Business Resources in Lexington KY

Statistics about Lexington KY’s Economy & Standard of Living:

July 8, 2014

Small Business Resources in Madison County KY

“Entrepreneurship is at all time high in the state, and we recognize the need to develop innovative programs and offer dynamic services to help these growing companies every step of the way. Small businesses are job creators and the backbone of Kentucky’s economy” says Mandy Lambert, Interim Executive Director, Office of Enterpreneurship (Business Lexington).

April 15, 2014

Making your Home-Based Business a Success

What are some Challenges to running a Home-Based Business?

Last week’s blog discussed the many benefits of running your business out of your home, but this post will focus on the potential obstacles and how you can overcome them.

March 25, 2014

Benefits of Home-Based Businesses

“52% of all small businesses are home-based.” – Survey of Business Owner, US Census