Startup Production, LLC

Lexington KY Web Design, Internet Marketing
& Fractional Office Support

Experienced guidance. Transparent solutions. With you in control.

We do things a little different at Startup Production. Why? We are a small business that supports small businesses. We understand the challenges, the rewards, the needs and the budget. We offer flexible options, with less chaos, less smoke and mirrors, and more control back to the business owner. This is your business, your idea, your passion, so we respect that and treat your brand, your marketing, and your business support with care. We teach as we manage, we finish what we start, we’re here as much as you need and as little if you don’t.

We are experienced (with over 25 years in business) with web design, graphic design, internet marketing, social media marketing, SEO and analytics, office management, bookkeeping, team leadership and growth strategies for small businesses. Startup Production operates at the intersection of design, marketing, operations, and administration, understanding that these areas don’t function independently in real life.

At Startup Production, they blend strategic thinking with practical execution—helping businesses move forward with confidence, not chaos. We work best with owners who want honest guidance, thoughtful support, and sustainable growth that doesn’t consume their personal lives. The owner’s philosophy is simple:
Support the business. Respect the owner. Build systems that create freedom.

*Located in Lexington KY but working with clients in NY, ID, NC, FL, OH, IN, VA, DC, CT and beyond. We can meet in person (our office is in Downtown Lexington), on zoom, talk over the phone or on Teams.

About our Company

Our Portfolio

Web Design

Real partnership, not vendor dependence. We build websites that tell your story, attracts traffic and increases conversion. We explain, teach, consult and demonstrate —so you’re never dependent on us to make updates. Our sites are practical, scalable, and affordable.

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Internet & Digital Marketing

Transparent support. Trusted expertise. Our goal isn’t to lock you into long contracts. We utilize transparent strategies with honest reporting. We teach, consult and/or manage – whatever you need, whatever you can afford.

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Content Marketing & Management

We create content with purpose—not filler. Whether on your website, social media, blog or print material, we produce content that has a job: educate, build trust, answer questions, or support conversions.. No long term contracts, just month to month.

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Web Design Packages

Packages remove confusion. Clients can quickly see what’s included, what it costs and what level fits their business. It creates clarity, trust, and simplifies your choices, which leads to better decisions for the client.

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Logos & Branding

We design brands with meaning—not just aesthetics. A logo isn’t decoration. It’s a signal of trust. We create logos and brand systems that reflect who you are, what you stand for, and how you want to be remembered.

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Internet Marketing Consulting

Teaching-first, not control-first. We offer consulting and education designed to be easy to understand. We evaluate your entire digital footprint, identify strengths and weaknesses, and show you how to capitalize on what’s working while improving what isn’t.

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Fractional Office Support

Smart, scalable, and sustainable support. We offer small businesses access to experienced help for office operations, organization, bookkeeping, marketing support, and day-to-day administration—only for the time and services they need.

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Hosting & Email Plans via CSSI

Affordable, Local Support with Security-first Infrastructure. Startup Production partners with CSSI to provide stable, secure, business-grade hosting designed for performance and uptime—not bargain shared servers. Locally owned and operated with a LOCAL support team here in Lexington KY.

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Not sure where to start?

No pressure, no sales pitch, just a conversation. Schedule a discovery call the old-fashioned way—person to person, over the phone—to talk through your needs, see if we’re a good fit, and explore how we can help.

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“Entrepreneurs are dream catchers, risk-takers, explorers, endurance runners, artists, community leaders and job creators. They don’t give up or give in, they follow the road less traveled and they are not afraid of a challenge. We have a passion for helping small business owners, because we are entrepreneurs too and we understand the journey. I’m so thankful that I’ve been able to do what I love for nearly 30 years and have work with such awesome, inspiring clients over the years. I’m here to simplify the process and want to make running your business as easy, affordable and effective for growth. We provide our design, marketing and office support services with transparency, honesty, with excellent customer service, and a fully vetted and local KY team. Call me and you’ll see the difference right away.”

– Nicole Mueller, founder, designer and CEO of Startup Production, LLC

About the Owner

What Sets us Apart

We understand small business needs because we are a small business!

Startup Production does not follow the crowd and offer the standard services with monthly fees, cookie-cutter packages and exorbitant hourly rates. We decided long ago to build a business model that is small business friendly and take a unique approach to the way we market, the way we work with our clients, the way we design and build websites and marketing plans – with a focus on prioritizing our client’s wants and needs. We are honest, affordable, flexible, professional and committed to finishing what we start. We put our customers first and we have a passion to support small business. We offer our clients the following:

We have nearly 30 years’ experience. We love what we do and we have a passion to serve small businesses, so we feel blessed to be serving the community for that long.
Our team works together for you. Our team of professionals works behind the scenes to bring a variety of skillsets to the table. Nicole is the primary contact for all customers and the lead designer on all projects.
Our sites are made in Kentucky. We do not use offshore or international third-party designers or contract services. All the work is done here in Kentucky, and all of our subcontractors and employees are local to Central Kentucky or located in the United States. When you call us, you are NEVER directed to a third-party call center, you speak to the owner of the business exclusively.
We excel at client communication. Whether on the phone, through email, text or in person, we offer professional Customer Service with excellent people-skills, confidentiality, on-going support & loyal, responsive service.
We finish what we start. We don’t disappear mid-project or even post-project. We work on your timeframe and we communicate with you throughout the stages of the project to ensure the project is completed according to your needs and wants.
We educate & train. We provide our customers a wealth of information about SEO, Content Marketing & Small Business support in person, in meetings with our clients, in our email marketing and monthly on our blogs. We can also teach you to independently update and add content to your new site. We ensure that all our clients are trained and ready to update, revise, post and add content to their site themselves, as often as they like without having to be dependent on anyone else – saving them a great deal of time and money!
No monthly fees and no monthly contracts. We are here when you need us, and waiting in the wings when you don’t.
Affordable Packages & Fully Custom Packages. Each business is unique in regards to their needs, their budget and the time they can invest in their marketing, so you can choose from one of our six packages. If your business’ website has specific needs, then we can customize an estimate according to your specialized needs with functionality, design and content.
We don’t just manage, we teach. If you cannot afford to hire a ongoing marketing manager, we also offer training, workshops and ongoing consulting to get your team skilled and ready to take over your business’ marketing needs.
Our work speaks for itself. Peruse our huge portfolio of completed projects and a wealth of testimonials!

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Years in Business

Clients Served

Websites Completed

Internet Marketing Projects

Logos Designed

Presentations offered

Free Estimate

Let’s make an appointment to talk.

Our initial conversation is a very comfortable exchange where we discuss your wants, needs and goals for your internet presence openly and honestly. I enjoy getting to know small business owners and am inspired by my client’s enthusiasm and excitement about their company. I assure you that you will walk away feeling that you developed a partnership with Startup Production, rather than hired a design firm. Many of my clients have become long-time friends and colleagues, who have returned to me for various other marketing projects throughout the years.

Read our Blog

With topics that include Internet Marketing, SEO, Social Media, Business Management & Company News, we hope to motivate, educate and inspire fellow entrepreneurs.